Why We Do What We Do

Understanding the Business

Do you ever have a service call and afterwards receive an estimate for MORE work to be done?!  MORE money to be paid?!

Why wasn't the technician able to fix the equipment during the initial service call?


Last year alone there were more than 270 fitness equipment manufacturers in the US alone according to IBISWorld Industry Statistics.  Each brand comes out with updated versions of equipment every year. Just like our iPhones, slight differences are made between each model.  This means that a part that may have fixed your older treadmill, doesn't necessarily mean it will fix your new one.


Our business, like most, do not have an extensive inventory of parts.  Why invest in parts that will inevitably be outdated and unable to be used? When our technicians go to a service call, they use their expertise to diagnose a problem.  Once the problem is identified, they give that information to our team in the office who sends out the estimate to the customer.  The estimate includes all the parts and labor needed to complete the repair.  The estimate can be adjusted per the customers' requests.  Once the estimate is approved, we are then able to order the parts from the manufacturer.  The parts come to us and we schedule the repair!


It's not as cut and dry as going to a service call and fixing the unit on the spot. But to provide quality and reliable service, this is the way we do business. We stand by our processes and do the very best for each individual client.


If your business requires service and repairs for your equipment, provide us with as much information as possible.  We will always work with our clients to deliver clear communication and over the top customer service.


We appreciate your business! 💖


S E R V I C E

How High Schools Can Keep Weight Room Equipment Clean, Safe, and Ready for Student Athletes

By VIV Builder • June 26, 2026
Learn how high schools can keep weight room equipment clean, safe, and ready for student athletes with simple routines, the right products, and proper floor care.

Why Weight Room Flooring Needs Regular Cleaning, Not Just Occasional Mopping

June 10, 2026
When schools think about maintaining a high school weight room, the first thing that usually comes to mind is the equipment. Benches, racks, machines, dumbbells, plates, and bars all need attention, but the flooring underneath them is just as important. Weight room flooring takes on constant stress every day. Students walk across it between classes. Athletes train on it after school. Coaches move equipment around it. Weights are lifted, set down, and sometimes dropped on it. Over time, the floor becomes one of the hardest-working parts of the entire weight room.

Why Student Responsibility Matters in a School Weight Room

June 10, 2026
A school weight room is more than a place where students lift weights. It is a shared training space that teaches discipline, accountability, safety, and respect. For high schools, the weight room often serves many different groups throughout the day. PE classes may use it in the morning. Athletic teams may train after school. Coaches may run strength programs for multiple sports. With that much activity, the condition of the room depends on more than the equipment itself. It depends on how students treat the space every time they use it.